Founding Hotel Access Now Open
TURNYour Agents Into Leaders.
Real-time operational support for hotel front desk teams and night auditors — built to help teams make confident decisions after hours using SOPs, manager insight, and proven real-world resolutions.
✦ Onboarding our first founding hotel partners. Limited early access.
When the constellation appears…
your team isn’t alone.
Every shift is empowered.
After-Hours Support
Operational guidance when the desk needs answers fast.
3 Layers
SOP guidance, real-world ideas, and escalation support.
Stronger Teams
Fewer 2AM calls. More confidence. Better guest experiences.
Founding Hotel Experience
Help shape the future of hotel operations.
Our founding hotels do more than use AfterHours Ops — they help build it. Your real operational questions, SOPs, and team feedback help shape the workflows that future hotels will rely on.
Week 1
Discovery
We learn your operation, team structure, and SOPs.
Week 2
Activation
Your team begins using real-time guidance during live shifts.
Week 3
Refinement
We review patterns, edge cases, and training opportunities.
Week 4+
Scale
Your workflows help shape the platform for future hotels.
Live Demo
See the platform
in action
Try real front desk and night audit scenarios. The demo shows the core guidance experience we are building with founding hotels.
Launch Interactive Demo →Ask any operational question
Type what’s happening — just like you would ask a manager.
Get step-by-step guidance
Receive clear next steps based on SOPs, manager notes, and past resolutions.
Escalate with confidence
When needed, escalate with complete context and recommended communication.
Founder Story
Built by someone
who lived it.
I worked 12+ hour shifts. I supported teams without a front office manager. I saw what happens after training ends.
AfterHours Ops was built inside real hotel operations — from night audit breakdowns, guest escalations, and the pressure leaders face every day.
We are now onboarding our first founding hotel partners to shape what operational AI becomes in hospitality.
— Kimberly Fong
Founder, AfterHours Ops
Former Front Desk Agent
I understand the pressure.
Passionate About People
Hospitality is about people.
Built for Hotel Teams
Tools that support, not replace.
What We're Building
The full operational picture.
Today, AfterHours helps teams solve real-time operational questions. Tomorrow, leadership gains visibility into the patterns behind them.
Question Tracking
See what your agents are asking most often.
Training Gaps
Spot where SOPs, coaching, or communication need clarity.
Escalation Patterns
Understand when and why issues are being escalated.
Manager Learning
Store proven resolutions so the system improves over time.
$199
FOUNDING RATE
30 Day Founder Access
Join before public launch.
Founding hotels receive 30 day access, founder-level onboarding, and locked-in pricing before the standard $299/month rate.